Found/interesting: 9 Nov to 24 Dec
I haven’t done one of these bookmark posts in a while, and I’m some way off posting anything new here. So here’s a look at what I found interesting enough to bookmark recently. The state of the UK gov blogosphere – Great post by Dave Briggs. Why websites matter less and less – “Summary: Our [...]
How to read minds and influence people
Knowing what your customers are thinking is the first step towards making them happy. But how do you know what’s in their heads (without being Derren Brown)? I’m some way closer to being able to read my website users’ minds than I was this time last week – thanks to two unrelated events which turned [...]
Found/interesting: 15 October to 7 November
Look what I found interesting enough to bookmark recently: BBC Democracy Live – Nifty live political TV and news thingummy via Simon Dickson. JobFact – community of anonymous employees – Compare your salary anonymously. Optimal Workshop – online card sorting tool – Fantastic and free online IA toys. Cybersoc.com: guide to using social media (in [...]
Beyond cut and paste: the professional skills every government web publisher should have
Control-A, Control-C, Control-V. Anyone can do that, right? So we can give our web publishing work to a few junior staff, train them on the software (a nice little development opportunity, bless) and get them to just bung whatever we send them up on the site. If you work in website management for a large [...]
Transforming online government: thoughts about the Federal Web Managers Council white paper
The heads of web in US government agencies have produced this 3-page white paper for Obama’s transition team, campaigning for radical transformation of the gov web estate. Or in their words, to “build on the groundswell of citizen participation in the presidential campaign and make people’s everyday interactions with their government easier and more transparent.” [...]

Hello, I'm Neil Williams. I'm a government web geek, a dad, a husband, a grower of veg, a keeper of hens and a lapsed comedy writer, roughly in that order.