A bumper backlog of 2010 bookmarks

Without noticing, it seems I haven’t published a list of my bookmarks here for nearly a year. That’ll be partly down to subconscious choice (I’m not overly keen on link dumps on other blogs) and partly through neglect (I prefer to manually edit rather than automate these kind of posts, and haven’t found the time). [...]


How to read minds and influence people

Knowing what your customers are thinking is the first step towards making them happy. But how do you know what’s in their heads (without being Derren Brown)? I’m some way closer to being able to read my website users’ minds than I was this time last week – thanks to two unrelated events which turned [...]


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Found/interesting: 15 October to 7 November

Look what I found interesting enough to bookmark recently: BBC Democracy Live – Nifty live political TV and news thingummy via Simon Dickson. JobFact – community of anonymous employees – Compare your salary anonymously. Optimal Workshop – online card sorting tool – Fantastic and free online IA toys. Cybersoc.com: guide to using social media (in [...]


Survival of the flattest: how to futureproof your website’s IA

Whitehall websites are built on shifting sands. Reshuffles, changes to the machinery of government, and (until 2011) convergence projects mean that hundreds of pages of content could, at almost any time, suddenly have to be deleted from one government site and added (in suitably re-purposed form) to another. With that in mind I’ve been thinking [...]


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Found/interesting: 16 August

I’m on holiday, this is as much as you’re gonna get right now…! PortableApps.com – Portable software for USB drives Coolest power tools of some top geeks 10 kickass crowdsourcing sites for your business Social Networking on Intranets (Jakob Nielsen’s Alertbox) Twitter 101 — Download the slides & print the guide Digital diplomacy website – [...]