Avoid social media mistakes: forget the technology and focus on the task
Part of my job involves trying to get people enthusiastic about using social media. Another part involves trying to stop enthusiastic people using social media badly. It seems to be happening a lot lately. Some colleagues get excited about the idea of using a particular technology (let’s say: a wiki, a blog, or a social [...]

Hello, I'm Neil Williams. I'm a government web geek, a dad, a husband, a grower of veg, a keeper of hens and a lapsed comedy writer, roughly in that order.