That said, it’s easy to achieve this in say WWF (MS) using simple rules. This would amount to measuring achievements of past acceptability rather than *learning*. Sadly, I don’t think user G will fly.

Good work though, your document makes for a good check list for most organisations managing large quantities of communications and addressing many audiences.

Also enjoyed Steph Gray’s proposal that .gov could one day be a collection of blogs. Money saved, relevance maxed!

I ran my own CMS for a local gov outfit for 10 years, and had built in much of this type of usability – and had demo’d proof of concepts for other stuff besides.

All of this is possible _if_ you are designing the CMS for a vertical market.

The big vendors operate in horizontal markets – at a fundamental (framework) level the CMS will also have to be reused as base for a shoe-shop, and a dog charity, song vendor etc etc with different skins.

I don’t believe the UK gov meta data space has moved on too much, its still IPSV based AFAICT, as long as you START WITH meta data, and build your CMS on/around it, all the GUI (UX) implementations are trivial by comparison.

Rarer that rocking horse dung to find an employer/client who’ll buy into that POV though.

Cyberdoyle – thanks, we are trying! Sharing stuff publicly helps.

More and more tools are surfacing to help with this. You mention readability, but that is something which can be crudely measured ( Google: Flesch–Kincaid ) scored, and fed back to users.

Correct eGMS markup can be divined from the document content and suggested to users.

The process of ACL ( access control ) can be better fine tuned so that gatekeepers’ tasks are less onerous.

“User G has submitted another article, you have approved 90% of his past articles so unless you say otherwise this article will be automatically waived through and published in 59 minutes ..”

Listing and prioritising individual items which make up a good document is one thing, policing it is another.

Good software should be helping and guiding users to to achieve this, I’d turn my attention to finding that software if I were you.

But top marks for sharing!